Tuesday, March 15, 2011

CarMax - "Jailbreak" and "When" commercials (Customer Service)

I saw "Jailbreak" (below) on TV last night and had to search for it.  I definitely like these two customer service-focused ads better than the Super Bowl spots, "Kid in a Candy Store" and "Gas Station."
What do you think??  (Also check out "When" below.)

YouTube description:
CarMax has been providing exceptional customer service since 1993. We put the customer first, and with our no-hassle, no-haggle approach, we make car buying easy. Dare we say...fun?! The world seems to moving away from customer service. We've decided not to follow. www.carmax.com/makehistory.

CarMax YouTube page: YouTube.com/CarMaxTV.

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